Now Servicing Ouyen, Robinvale & Balranald - Short Term Accomm & Social Support
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Mildura Disability Support: the story
Welcome to Mildura Disability Support
15 years ago, my son Benjamin (pictured with me here) was diagnosed with a devastating epilepsy syndrome. It caused an intellectual disability that has been truly debilitating, leaving him unable to manage many of the daily tasks that most people take for granted.
Since 2017, we have accessed countless support services, but sadly, the experience has often been heartbreaking. Time and time again, Benjamin was let down. He would come home from overnight respite with his teeth unbrushed, stinking because no one bothered to give him a shower, and absolutely starving because he hadn’t been fed properly.
He was lost from an after-school program, dropped off when no one was home by another company, mistreated & abused by independent support workers.
There were even times when his vital seizure medication was simply thrown out, instead of being given to him as required.
As a mum, this was devastating. As a carer, it was infuriating.
After years of fighting a broken system, I realised there were serious issues in the disability support sector here in Mildura.
But every disappointment fueled something in me, a desire to create something better.
To build an organisation where every person is treated like family.
And that’s how Mildura Disability Support was born.
Inspired by Benjamin.
Built with love.
Driven by purpose.
When I welcome a new team member, I tell them this story.
Because this is more than just work, it’s about changing lives.
It’s about giving families and NDIS clients the support and respect they deserve.
I know firsthand what it’s like to live on the edge of carer burnout. As a mum of three neurodivergent kids, I’ve been there more times than I can count. I understand the exhaustion, the stress, and the desperate need for reliable, high-quality support that you can actually trust.
At Mildura Disability Support, we put you & our NDIS clients first. We understand that when you reach out for support, you’re already stretched to your limit. That’s why we work quickly to get services up and running. We know how important it is to have the right help, right when you need it.
Whether it’s support with social support, accessing the community, personal care, capacity building, overnight respite, short term accommodation or sleepovers we are here to make your life easier.
Although we are new, we are proud to be quickly becoming one of the best providers in Sunraysia.
When you choose us, you can expect respect, compassion, and reliability every single day.
We will never let you down, and we will always be there for you and your loved one.
We look forward to welcoming you into the Mildura Disability Support family and providing the quality care and support that every person deserves.
With love,
Narelle
Founder